How We Help With Your Insurance Claim
When disaster strikes your property, dealing with insurance companies can be overwhelming. At Vanguardo, we take the stress away by managing your entire claim from start to finish, ensuring you receive the maximum settlement you're entitled to.
Our experienced Loss Assessors work exclusively for you – never for insurance companies. We understand the complex language of insurance policies and know exactly how to present your claim to achieve the best possible outcome.
The Vanguardo Claims Process
We've refined our process over years of experience to ensure every claim is handled efficiently and professionally, keeping you informed at every stage.
Initial Contact
Call us or complete our online form. We'll respond within 24 hours to discuss your situation and explain how we can help.
Free Assessment
We arrange a convenient time to visit your property, assess the damage, and review your insurance policy at no cost to you.
Claim Preparation
Our experts compile a comprehensive claim document, ensuring every aspect of damage and loss is thoroughly documented.
Claim Submission
We submit your claim directly to your insurer, managing all correspondence and ensuring nothing is missed or delayed.
Negotiation
We negotiate directly with the insurance company on your behalf, challenging any unfair valuations or rejections.
Settlement & Approval
Once we've secured the best possible settlement, we help you review and approve the final offer before proceeding.
Contractor Management
We can coordinate vetted contractors to carry out repairs, ensuring quality workmanship and value for money.
Completion & Sign-Off
We ensure all repairs meet your satisfaction before final sign-off. Your property is restored, and your claim is complete.
Need Help With Your Property Damage Claim?
Speak to one of our expert Loss Assessors today for a free, no-obligation consultation.
What Type of Property Damage Have You Suffered?
We handle all types of property damage claims. Select your damage type below to learn more about how we can help.
Fire Damage
Fire devastates homes and businesses. We help you navigate complex fire damage claims, including smoke and soot damage.
Learn MoreFlood Damage
Flooding causes extensive damage to buildings and contents. We ensure your flood claim covers all necessary repairs and replacements.
Learn MoreEscape of Water
Burst pipes, leaking appliances, and water tank failures can cause hidden damage. We uncover all affected areas for your claim.
Learn MoreStorm Damage
High winds, heavy rain, and lightning can cause significant structural damage. We help prove storm damage to insurers.
Learn MoreImpact Damage
Vehicle collisions, fallen trees, and other impacts can cause structural damage that's not always immediately visible.
Learn MoreSubsidence & Heave
Ground movement claims are complex and long-term. We manage these challenging claims from investigation to completion.
Learn MoreTailored Support for Every Property Owner
Whether you're a homeowner, landlord, or business owner, our expert team understands your unique needs and challenges.
Homeowners
Your home is more than just a building – it's where your family lives and creates memories. When damage occurs, we ensure your claim covers everything needed to restore your home to its former glory, including contents, alternative accommodation, and personal possessions.
- Building & contents claims
- Alternative accommodation
- Personal possessions cover
- Garden & outbuilding damage
Landlords
As a landlord, property damage affects your investment income and tenant relationships. We handle your claim while you focus on your tenants, ensuring minimal void periods and full recovery of rental losses where covered.
- Loss of rent claims
- Tenant liaison support
- Multi-property portfolios
- Landlord-specific policies
Business Owners
Business interruption can be devastating. We understand commercial insurance policies and ensure your claim includes not just physical damage but also business interruption, stock losses, and increased costs of working.
- Business interruption claims
- Stock & equipment losses
- Increased costs of working
- Commercial lease obligations
What Is the Cost?
Unlike some Loss Assessors, we can manage the whole claim right through to completion and there is no charge to the policyholder for our loss assessing service, providing we use our vetted contractors to carry out the reinstatement works.
However, any excess stated within the policy will still apply and is payable by you, the policyholder.
If you are a VAT-registered company or individual, please be aware you are responsible for paying the VAT of the settlement. However, you can claim this from HMRC on your next VAT return.
We are committed to customer satisfaction!
No claim is complete until you sign to say you are happy with the reinstatement works. Your satisfaction is our priority.
Why Choose Vanguardo?
We're not just another claims management company. Here's what sets us apart from the competition.
We Work for You
Unlike loss adjusters who work for insurers, we work exclusively for policyholders. Your interests are always our priority.
Expert Knowledge
Our team of qualified Loss Assessors has decades of combined experience in handling complex insurance claims.
Maximise Settlements
We consistently achieve higher settlements than policyholders managing claims alone. We know what you're entitled to.
Save Your Time
Claims are time-consuming. We handle all paperwork, calls, and negotiations, freeing you to focus on what matters.
Vetted Contractors
Our network of approved contractors ensures quality repairs at fair prices, with warranties for your peace of mind.
UK-Wide Coverage
We help property owners across the entire United Kingdom, with local expertise wherever you're based.
Ready to Start Your Claim?
Don't let insurance companies undervalue your claim. Let our experts fight for the settlement you deserve.