How We Help Landlords
Expert insurance claims management for property investors and landlords across the UK. We handle every aspect of your claim whilst you focus on your tenants and investment.
Assessing the Damage
We arrange a convenient appointment to visit your property, assess the full extent of the damage, and compile a comprehensive scope of works for your insurer. Our thorough approach ensures nothing is overlooked.
Dealing with Your Insurer
An insurance policy is a complex legal contract. Our expert team understands the terminology, policy wordings, and how to present your case directly to your insurer to achieve the maximum settlement you're entitled to.
Project Managing Contractors
As a landlord, finding reliable contractors can be challenging. We take full responsibility for managing vetted contractors, ensuring quality workmanship and keeping the reinstatement on track.
Loss of Rent Claims
If your property becomes uninhabitable and tenants must vacate, you may be entitled to claim for loss of rental income. We ensure this vital aspect of your claim is properly documented and recovered.
Assessing the Damage
We always arrange a convenient appointment time to visit your property, so you're not left waiting. Once you have reviewed and signed our terms of engagement, your dedicated Vanguardo Loss Assessor will evaluate the full extent of the damage and begin compiling a detailed scope of works for your insurer.
Without expert assistance, most property owners can only make assumptions on what building works are required to return the property to its pre-loss condition. Our network is trained to check for potential damage in places you may not think to look.
- Comprehensive on-site damage assessment
- Detailed photographic evidence
- Access to third-party specialists when required
- Professional scope of works documentation
Dealing with Your Insurer Directly
An insurance policy is a legal contract often containing complicated terms and conditions. Our expert team understands how to interpret policy wording, present your case directly to your insurer or their Loss Adjuster, and negotiate to achieve the settlement you are entitled to.
Your dedicated Loss Assessor will be your single point of contact throughout the claim, handling all paperwork and communications, taking the time to understand your needs and keeping you updated, giving you the confidence that your best interests are being taken care of.
- Direct liaison with insurance companies
- Expert policy interpretation
- Skilled negotiation for maximum settlement
- Regular progress updates throughout
Project Managing Contractors
As a landlord, it's often down to you to find tradespeople to complete the repairs. This puts the responsibility of checking the quality of the contractor firmly in your hands. Your insurer is not responsible for poor workmanship of contractors, meaning you would have to take any reoccurrence caused by bad workmanship up with the contractor directly.
By instructing Vanguardo, we become the principal contractor for your claim reinstatement, thereby taking that responsibility away from you. We manage the health and safety of contractors when they are working in your property on your behalf.
- Network of vetted, quality contractors
- Full project management from start to finish
- Health & safety compliance managed
- Quality assurance on all works
Loss of Rent & Alternative Accommodation
As a landlord, rental income is your livelihood. When property damage forces tenants to vacate, we ensure you recover every penny you're entitled to.
Managing Your Entire Claim
From driving forward the settlement negotiations to project managing the repairs, Vanguardo manages it all on your behalf. It does not matter if you live hundreds of miles away from the property, we work with remote landlords even if you own property in the UK but reside in another country.
- Full claim management from start to finish
- Remote landlord support available
- Regular updates via phone, email or video call
Alternative Accommodation or Loss of Rent
Sometimes the property may be uninhabitable for part or all of the reinstatement. Vanguardo may be able to assist in arranging alternative accommodation for tenants in an inconvenient situation or recovering your loss of rental income from your insurer.
- Temporary accommodation arrangements
- Loss of rent claim recovery
- Tenant communication support
Help with Contents Claims
Your Vanguardo Loss Assessor may also be able to help with any landlord's contents claim that may arise as a result of the property damage. From furnished lets to white goods, we ensure nothing is overlooked in your claim.
- Landlord contents assessment
- Furnished property specialists
- Full inventory documentation
Vanguardo can help you claim on your building's insurance, provided that the damage is covered by your policy. We have helped many landlords across the UK when they have found themselves in what is often an overwhelming situation.
What is the Cost?
Unlike some Loss Assessors, we can manage the whole claim right through to completion and there is no charge to the policyholder for our loss assessing service.
We provide our services on a No Win, No Fee basis, meaning we only use our vetted contractors to carry out the reinstatement works. However, any excess stated within the policy will still apply and is payable by you, the policyholder.
If you are a VAT registered company or individual, please be aware you are responsible for paying the VAT of the settlement. However, you can claim this from HMRC on your next VAT return.
Our Services for Landlords
We handle insurance claims for all types of property damage affecting rental properties
Need to Make an Insurance Claim for Damage to Your Rental Property?
Contact Vanguardo today for a free, no-obligation consultation. Our expert Loss Assessors are ready to help you maximise your settlement and get your property back to its pre-loss condition.