Subsidence, Heave & Landslip Claims

Subsidence and heave claims are typically complex and often require the expertise of specialist loss assessors who understand structural damage and long-term property implications.

Investigations into subsidence and heave can take at least 12 months, sometimes as long as 3 years or more before the true root cause is established. Many homeowners recognise this and are happy to wait patiently for the works to be done to a high standard.

By instructing Vanguardo, we will take care of it all on your behalf, ensuring you receive the settlement you deserve without the stress and confusion that often accompanies structural damage claims.

Property with structural damage from subsidence

We handle the entire claims process on your behalf, ensuring your property is properly protected

Unstable Foundations

Subsidence and heave both affect a building's foundations. Subsidence is the downward movement of the site on which a building sits, which causes the foundations to sink. Subsidence can often occur when there's clay soil which can warp and swell and external issues, be it property work or shifts on a resource site, can also cause it to happen.

Various factors can affect the foundations of your property, including condition and nearby construction work, heave/rot, or pathogen or drainage issues that can cause cracks around the property and present future issues.

Your Vanguardo Loss Assessor can instruct experts in the field of engineering and surveying, who can recommend what needs to be done to remedy any defects in the property and prevent future issues.

When claiming for subsidence or heave, you need to prepare for the long haul and seek professional advice. In some cases, it can take at least 12 months, often far longer, to diagnose and resolve the situation. In many cases, insurers may hold back a further claim before completing the works, at which point a second claim may be made and the complexity of such claims, many homeowners recognise that breaking a claim is not something they can do by themselves.

By instructing Vanguardo, we will take care of it all.

Expert Engineering Assessment

Comprehensive structural surveys and ground analysis

Long-Term Monitoring

Continuous assessment throughout the claim period

Insurance Negotiation

We handle all communications with your insurer

Complete Project Management

From diagnosis through to repairs and completion

Structural engineer inspecting property foundations

Need Immediate Help?

Speak with a subsidence claims specialist today

0333 678 0175

or

Request a Callback

Get in Touch if You've Noticed Any of the Following Issues Within Your Home

These warning signs may indicate subsidence, heave, or landslip affecting your property's foundations

Cracks in Walls or Ceilings

The appearance of cracks, especially diagonal cracks around doors and windows or tapered cracks that are wider at the top

Doors or Windows Sticking

Vertical or diagonal cracks that run close to doors or windows suddenly stop opening or close, or which suddenly stop fitting in the frame (which may be sinking) at the time of year (which may be sinking)

Cracks on the Exterior of Your Property

Cracks visible on the property's exterior walls or brickwork. In the same location, especially after heavy rain or prolonged drought

Rippling or Warped Wallpaper

Wallpaper or plasterboard wrinkles that are not close to a water leak or close wall which suddenly stop opening or a brick wall

Gaps Around Window or Door Frames

Extension walls pulling away from the main property, often leaving visible gaps between the structures

Sinking or Uneven Floors

If your floor is sloping downwards or are either sagging or bulging, it isn't doing either of these things over a long time

Suspect Subsidence or Heave? Contact Vanguardo

Don't wait for structural issues to worsen. Our expert loss assessors will handle your claim from start to finish.

Don't Settle For Less

Download our free brochure to learn how Vanguardo can help you maximise your insurance claim settlement.

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